MyAyurvedics policies

Product Disclaimer

Last updated: October 2026

Last Updated: 06 October 2026

This Product Disclaimer applies to products, product descriptions, health-related information, educational content and other material made available by MY AYURVEDICS.

MY AYURVEDICS offers Ayurvedic, herbal, wellness, personal-care and related products. Please read this Disclaimer carefully before purchasing or using any product.

Nothing on this website should be interpreted as a substitute for appropriate professional medical advice, diagnosis or treatment.


1. Important Information at a Glance

Topic Important Information
Business MY AYURVEDICS
Manufacturing Products may be manufactured by independent third-party/white-label manufacturers
Medical Advice Website content is not individualized medical advice
Diagnosis Products/content should not be used independently to diagnose a medical condition
Treatment Do not discontinue prescribed treatment solely because of website/product content
Results Individual results may vary
Guaranteed Cure No cure or specific result is guaranteed
Natural/Herbal Does not automatically mean risk-free
Allergies Always review ingredients and warnings
Medicines Potential herb/medicine interactions should be considered
Pregnancy/Breastfeeding Appropriate professional advice should be obtained before use where relevant
Emergency Seek appropriate emergency medical care
Product Complaints support@myayurvedics.com
Phone +91 96105 98925

2. About MY AYURVEDICS

MY AYURVEDICS operates as an e-commerce seller/marketer of Ayurvedic, herbal, wellness, personal-care and related products.

Our website may also contain educational and informational material concerning Ayurveda, herbs, ingredients, traditional practices, wellness and general lifestyle topics.

Such content should be understood subject to this Product Disclaimer.


3. Important Manufacturing Disclosure

Unless expressly stated otherwise for a particular product, MY AYURVEDICS is not the physical manufacturer of products offered through our website.

Products may be:

  • manufactured;
  • formulated;
  • processed;
  • packed; or
  • supplied

by independent third-party manufacturers under white-label, private-label, contract-manufacturing or similar arrangements.

Depending upon the particular product and arrangement, MY AYURVEDICS may act as the:

  • brand owner;
  • marketer;
  • distributor;
  • retailer; and/or
  • seller.

4. Manufacturer and Label Information

Customers should review the physical product packaging for the most current legally required information applicable to that product.

Depending upon the product and applicable law, this may include:

Label Information Examples
Manufacturer Name/address of actual manufacturer
Licence Applicable manufacturing/licence information
Batch Batch or lot number
Manufacturing Date Date of manufacture/packing
Expiry Expiry or best-before information
Ingredients Composition/ingredient list
Quantity Net quantity
MRP Maximum Retail Price where applicable
Usage Directions/recommended use
Storage Required storage conditions
Safety Warnings, precautions or contraindications
Marketer Brand/marketing details where applicable

Where website information and the current physical product label materially differ, contact us for clarification before use.


5. Regulatory Status

Certain Ayurvedic or related products may be regulated under applicable Indian laws and rules and may be manufactured under licences or permissions held by the applicable manufacturer.

A manufacturing licence, registration or regulatory authorization should be understood according to its actual legal meaning.

The existence of a licence does not automatically mean that a government authority guarantees the product's effectiveness or endorses every claim made about the product.


6. No Government or AYUSH Endorsement

Unless a specific endorsement has actually been issued and can lawfully be represented, MY AYURVEDICS does not intend to claim that a product is:

  • “Government approved”;
  • “Government guaranteed”;
  • “Ministry of AYUSH guaranteed”;
  • “recommended by the Government”;
  • “100% approved by AYUSH”; or
  • otherwise officially endorsed

merely because the applicable product or manufacturer possesses a licence, registration or authorization.

Regulatory compliance and government endorsement are not necessarily the same thing.


7. No Medical Advice

Information available through MY AYURVEDICS is intended primarily for general informational and educational purposes unless expressly stated otherwise.

Website content should not be considered individualized medical advice.

This includes information appearing in:

  • product descriptions;
  • blogs;
  • articles;
  • FAQs;
  • advertisements;
  • social-media content;
  • emails;
  • educational graphics;
  • videos;
  • product recommendations;
  • customer-support communications; and
  • other general content.

8. No Doctor-Patient Relationship

Visiting our website, purchasing a product, contacting ordinary customer support or reading our educational content does not by itself establish a:

  • doctor-patient relationship;
  • pharmacist-patient relationship; or
  • other healthcare-professional relationship

between you and MY AYURVEDICS.

Where a separate consultation service with a qualified professional is expressly offered, separate terms may apply to that service.


9. Do Not Self-Diagnose

You should not rely solely upon our website or products to independently diagnose:

  • a disease;
  • infection;
  • nutritional deficiency;
  • chronic condition;
  • hormonal disorder;
  • mental-health condition; or
  • other medical condition.

Symptoms can have multiple possible causes.

Seek appropriate professional medical advice where diagnosis or treatment is required.


10. Do Not Discontinue Prescribed Treatment

Do not stop, reduce, increase or otherwise alter prescribed medicines or medical treatment solely because you:

  • purchased a MY AYURVEDICS product;
  • read information on our website;
  • saw an advertisement;
  • read a testimonial;
  • received general customer-support information; or
  • learned about an Ayurvedic or herbal ingredient.

Changes to prescribed treatment should be discussed with an appropriately qualified healthcare professional.


11. No Guaranteed Cure or Treatment

MY AYURVEDICS does not intend to make unlawful or misleading claims that a product provides a:

  • guaranteed cure;
  • permanent cure;
  • guaranteed treatment;
  • guaranteed prevention of disease;
  • guaranteed improvement;
  • guaranteed weight change;
  • guaranteed sexual or reproductive outcome;
  • guaranteed cosmetic result; or
  • guaranteed result within a fixed period,

unless a particular representation is expressly permitted by applicable law and appropriately substantiated.


12. Results May Vary

Individual results from Ayurvedic, herbal, wellness and personal-care products may vary.

Results may be influenced by:

Factor Examples
Individual Biology Different physiological responses
Age Needs and responses may vary
Lifestyle Sleep, exercise and habits
Diet Overall dietary pattern
Health Existing health conditions
Medicines Prescription/OTC medicines
Supplements Other products being taken
Allergies Individual sensitivities
Usage Frequency and method of use
Duration Length of product use
Environment External lifestyle/environmental factors

A result experienced by one customer should not be assumed to occur in every customer.


13. Testimonials and Reviews

Customer testimonials and reviews represent individual experiences or opinions.

They should not be interpreted as guarantees of results.

For example, a testimonial stating that a customer experienced improvement does not mean that every customer will experience the same improvement.

We do not intend testimonials to replace appropriate scientific, regulatory or medical evidence where such evidence is legally required.


14. “Natural”, “Herbal” and “Ayurvedic” Does Not Mean Risk-Free

A product being described as:

  • natural;
  • herbal;
  • plant-based;
  • Ayurvedic; or
  • traditionally used

does not automatically mean that the product:

  • cannot cause side effects;
  • cannot cause allergies;
  • cannot interact with medication;
  • is suitable during pregnancy;
  • is suitable for children;
  • is suitable for every medical condition; or
  • can be used in unlimited quantities.

Products should be used responsibly according to their labels and appropriate professional guidance.


15. Ingredients and Allergies

Always review the product's current ingredient information before use.

Do not knowingly use a product containing an ingredient to which you have a known allergy or hypersensitivity.

Customers with significant allergies should exercise particular caution and seek appropriate professional advice where necessary.

If ingredient information appears unclear or materially inconsistent between the website and physical product, contact us before using the product.


16. Herb, Medicine and Supplement Interactions

Herbal or Ayurvedic ingredients may potentially interact with:

  • prescription medicines;
  • over-the-counter medicines;
  • other herbs;
  • supplements;
  • medical treatments; or
  • certain health conditions.

If you take regular medication or multiple supplements, seek appropriate professional advice before adding a new relevant product where necessary.


17. Pregnancy and Breastfeeding

If you are:

  • pregnant;
  • planning pregnancy; or
  • breastfeeding,

seek advice from an appropriately qualified healthcare professional before using a relevant Ayurvedic, herbal or wellness product.

Do not assume that an ingredient is automatically suitable during pregnancy merely because it is natural or traditionally used.


18. Children

Products should only be given to children where they are appropriate for the child's age and intended use.

Parents or guardians should carefully review:

  • age recommendations;
  • dosage;
  • ingredients;
  • warnings; and
  • applicable professional advice.

Products intended for adults should not automatically be assumed suitable for children.


19. Elderly and Medically Vulnerable Persons

Additional caution may be appropriate for:

  • elderly individuals;
  • people with multiple medical conditions;
  • people taking multiple medicines;
  • people with impaired liver/kidney function;
  • immunocompromised individuals; or
  • other medically vulnerable persons.

Appropriate professional guidance should be obtained where necessary.


20. Existing Medical Conditions

Consult an appropriate healthcare professional before using relevant products if you have a significant existing medical condition, including where applicable:

  • diabetes;
  • high or low blood pressure;
  • cardiovascular disease;
  • kidney disease;
  • liver disease;
  • bleeding disorders;
  • hormonal conditions;
  • autoimmune conditions; or
  • other chronic illness.

This list is illustrative and not exhaustive.


21. Surgery and Medical Procedures

Certain herbs or supplements may be inappropriate before or after surgical or medical procedures.

If you are scheduled for surgery or another significant medical procedure, inform your healthcare professional about herbal, Ayurvedic or wellness products you are using.

Follow the professional instructions provided to you regarding continuation or discontinuation.


22. Directions and Dosage

Always follow applicable:

  • usage directions;
  • dosage instructions;
  • warnings;
  • precautions;
  • contraindications; and
  • storage instructions

provided on the product label.

Do not exceed the recommended amount simply because a product is herbal, Ayurvedic or natural.

More is not necessarily better or safer.


23. Storage

Products should be stored according to the instructions provided on their packaging.

This may include requirements to:

  • keep in a cool and dry place;
  • protect from direct sunlight;
  • keep away from moisture;
  • close the container properly;
  • refrigerate where expressly instructed; and
  • keep out of reach of children.

Improper storage may affect product quality, stability or safety.


24. Expiry and Shelf Life

Do not use a product beyond its applicable expiry or use-by period.

Before use, customers should check:

  • manufacturing date;
  • expiry/best-before date;
  • batch number; and
  • packaging integrity.

Contact us if you believe you received a product that was already expired or otherwise supplied contrary to applicable shelf-life requirements.


25. Product Colour, Taste, Smell and Texture

Products containing natural or herbal ingredients may sometimes show reasonable variations in:

  • colour;
  • taste;
  • smell;
  • texture;
  • consistency; or
  • appearance

between batches.

Such variation does not automatically indicate a defect.

However, if you observe an unusual change that suggests contamination, spoilage, tampering or another safety issue, discontinue use where appropriate and contact us.


26. Product Images

Images displayed on our website are intended to reasonably represent products.

Actual products may differ slightly because of:

  • photography;
  • screen display;
  • lighting;
  • packaging changes;
  • label updates;
  • manufacturer changes; or
  • reasonable natural-product variation.

A material discrepancy affecting the identity or legally represented characteristics of a product may be reported to us.


27. Formulation and Packaging Changes

Manufacturers may lawfully update:

  • formulation;
  • ingredients;
  • packaging;
  • artwork;
  • labels;
  • quantity;
  • directions; or
  • warnings

from time to time.

We endeavour to keep website information reasonably current, but product updates may occasionally reach physical inventory before website content is updated.

The current physical product label should always be reviewed before use.


28. Product Quality Concerns

If you suspect that a product is:

  • contaminated;
  • defective;
  • damaged;
  • tampered with;
  • spoiled;
  • incorrectly labelled;
  • materially different;
  • spurious/counterfeit; or
  • otherwise unsafe,

discontinue use where appropriate and contact MY AYURVEDICS.

Do not continue consuming a product merely to determine whether the problem becomes worse.


29. Reporting a Product Complaint

For a product complaint, provide relevant information where available:

Information Example
Order Order number
Product Product name
Batch Batch/lot number
Manufacturing Manufacturing date
Expiry Expiry/best-before date
Evidence Photographs/video
Issue Description of concern
Usage Relevant use information where necessary

Contact:

Email: support@myayurvedics.com
Phone: +91 96105 98925


30. Adverse Events

If you believe you experienced an adverse reaction after using a product:

  1. discontinue use where appropriate;
  2. seek appropriate professional medical advice;
  3. obtain emergency care where symptoms are serious; and
  4. report the matter to us where appropriate.

We may request relevant product and batch information to investigate the complaint.


31. Medical Emergencies

MY AYURVEDICS customer support is not an emergency medical service.

If you experience serious symptoms such as:

  • difficulty breathing;
  • loss of consciousness;
  • severe allergic reaction;
  • severe chest pain;
  • serious poisoning;
  • uncontrolled bleeding; or
  • another medical emergency,

seek appropriate emergency medical assistance immediately.

Do not wait for an email, social-media or customer-support response from MY AYURVEDICS.


32. Manufacturer Investigation

Where a product is manufactured by an independent third party, MY AYURVEDICS may refer or coordinate a product-quality complaint with the applicable manufacturer.

Relevant information may be shared for investigation, including:

  • product name;
  • batch information;
  • photographs;
  • complaint details; and
  • relevant information necessary to investigate a safety or quality concern.

This does not remove any responsibility imposed directly upon MY AYURVEDICS under applicable law.


33. Product Recall

If a product becomes subject to a legitimate:

  • manufacturer recall;
  • regulatory recall;
  • safety warning;
  • market withdrawal; or
  • similar action,

MY AYURVEDICS may take appropriate measures such as:

  • stopping further sales;
  • contacting affected customers where reasonably possible;
  • providing safety instructions;
  • coordinating with the manufacturer; and
  • providing remedies required under applicable law.

Customers should follow legitimate recall instructions promptly.


34. Educational Ayurveda Content

Our website may discuss traditional Ayurvedic concepts, ingredients, practices or historical uses.

Such information may reflect traditional knowledge and should not automatically be interpreted as a scientifically proven medical claim or individualized treatment recommendation.

Traditional use, modern scientific evidence and legally authorized therapeutic claims are distinct concepts.


35. Blog and Social-Media Content

Educational content published through:

  • our website;
  • blog;
  • Instagram;
  • Facebook;
  • YouTube;
  • email;
  • advertisements; or
  • other channels

should be read in context.

Short-form educational or promotional content cannot account for every individual's health circumstances and should not replace appropriate professional medical advice.


36. Third-Party Information

Our website may contain references to information from:

  • manufacturers;
  • suppliers;
  • published literature;
  • traditional sources;
  • customers;
  • independent websites; or
  • other third parties.

Where we reasonably rely on third-party information, we endeavour not to knowingly present materially false information.

However, independent third-party websites and content remain subject to their own responsibility and terms.


37. Customer Responsibility

Customers are responsible for using products reasonably and according to applicable instructions.

This includes:

  • reviewing the label;
  • checking ingredients;
  • following dosage/use instructions;
  • observing warnings;
  • storing products correctly;
  • checking expiry information; and
  • seeking professional advice where appropriate.

Nothing in this section transfers to customers any responsibility that applicable law places upon MY AYURVEDICS, the manufacturer or another responsible entity.


38. No Disclaimer of Mandatory Liability

Nothing in this Product Disclaimer is intended to exclude responsibility that cannot legally be excluded.

In particular, this Disclaimer does not remove applicable statutory rights or remedies relating to matters such as:

  • defective products;
  • deficient goods/services;
  • unsafe products;
  • spurious/counterfeit goods;
  • materially misleading representations;
  • incorrect products; or
  • other legally actionable conduct.

Any limitation or disclaimer applies only to the maximum extent permitted by applicable law.


39. Refunds and Returns

A customer's dissatisfaction with personal results does not by itself automatically establish that a product is defective.

However, genuine complaints involving damaged, defective, incorrect, spurious or otherwise legally qualifying products will be handled under our Refund & Return Policy and applicable law.


40. Consumer Rights

Nothing in this Product Disclaimer is intended to waive or restrict mandatory rights available under applicable Indian consumer-protection law.

Where any part of this Disclaimer conflicts with a mandatory legal requirement, that requirement shall prevail to the extent of the conflict.


41. Grievance Redressal

For unresolved product-related complaints:

Detail Information
Grievance Officer Natwar Singh
Business MY AYURVEDICS
Email support@myayurvedics.com
Phone +91 96105 98925
Address Sansthan Path, Jhalana Gram, Malviya Nagar, Jaipur, Rajasthan 302017, India

Please provide your order number, product name, batch information and relevant complaint details where available.


42. Governing Law and Jurisdiction

This Product Disclaimer shall be governed by applicable laws of India.

Subject to mandatory consumer and statutory jurisdiction rights, courts of competent jurisdiction at Jaipur, Rajasthan, India shall have jurisdiction over disputes relating to this Disclaimer.

Nothing in this provision prevents an eligible person from approaching an appropriate Consumer Commission, regulatory authority, court or other statutory forum where legally entitled.


43. Contact Us

For product information, safety concerns or complaints:

Business MY AYURVEDICS
Email support@myayurvedics.com
Phone +91 96105 98925
Grievance Officer Natwar Singh
Office Address Sansthan Path, Jhalana Gram, Malviya Nagar, Jaipur, Rajasthan 302017, India

Always read the product label before use. If you have an existing medical condition, take medication, are pregnant or breastfeeding, or are uncertain whether a product is appropriate for you, seek advice from an appropriately qualified healthcare professional.

Need help?

If you have questions about this policy, please contact our support team.